Payment Policy

Effective Date: January 3, 2025

At NatureHato, we strive to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, payment processing procedures, and related details for your purchases at NatureHato.

1. Accepted Payment Methods
We accept a variety of secure payment options for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: A secure online payment platform for easy checkout.
  • Apple Pay: Fast, secure payments through Apple devices.
  • Google Pay: Convenient payments for users with Google accounts.
  • Gift Cards: NatureHato gift cards may also be used for payment (if applicable).

2. Payment Processing
All payments are processed securely through trusted third-party payment gateways. When you place an order, your payment is authorized and processed immediately. We do not store or retain any of your sensitive payment information; it is handled securely by the payment processor.

3. Order Confirmation
Once your payment is successfully processed, you will receive an email confirmation with your order details. Please review your order carefully to ensure everything is accurate. If you notice any discrepancies, contact our customer service team immediately.

4. Sales Tax
Sales tax will be applied to orders in accordance with local, state, and federal tax regulations. The applicable sales tax rate will be calculated during the checkout process and added to the total cost of your order.

5. Payment Declines
If your payment is declined, we will notify you via email or on the checkout page. Please check the information provided and ensure there are sufficient funds or credit available in your account. You may also want to contact your bank or payment provider for more information on why the transaction was declined.

6. Currency
All payments are processed in U.S. Dollars (USD). For international customers, your payment will be converted to USD at the current exchange rate by your bank or payment provider.

7. Security
We take your privacy and security seriously. NatureHato employs industry-standard encryption and secure payment methods to protect your financial information. Our website and payment processing systems are compliant with PCI DSS (Payment Card Industry Data Security Standards).

8. Order Modifications & Cancellations
Once your order has been paid and processed, it is typically too late to make changes or cancellations. However, if you need to modify or cancel your order, please contact our customer support team immediately, and we will do our best to accommodate your request.

9. Contact Us
If you have any questions or concerns regarding your payment, please feel free to reach out to us: